Fulfilment Centre Team Leader
Fulfilment Centre Team Leader
4th September 2018

Fulfilment Centre Operative

Reporting to:       
Fulfilment Centre Team Leader

Job purpose:
The Fulfilment Centre Operatives role is to fulfil the day to day operations of the Fulfilment Centre in accordance with the business objectives.  In essence, the role is to meet the immediate needs of the Fulfilment Centre functions through specific tasks as directed.

Key duties & responsibilities

  • Picking stock items in accordance with agreed performance targets for volumes and accuracy.
  • Packing customer order in accordance with agreed performance targets for volumes and accuracy.
  • Processing inbound stock items (goods-in) in accordance with agreed performance targets for volumes and accuracy.
  • Processing returns & exchanges in accordance with SLA’s and agreed performance targets for volumes and accuracy.
  • Stock taking in accordance with agreed performance targets for volumes and accuracy.
  • Ensure that housekeeping duties are carried out as directed in order to maintain high standards of cleanliness and safety.
  • General warehouse duties as required or directed.
  • Conduct all duties and activities in accordance with health and safety policies’, guidance and good judgment.

Required qualifications, knowledge, experience & skills

  • Basic English, Math’s and IT skills.
  • Physically fit – manual handling is a key part of the role.
  • Good teamwork skills
  • The ability to complete paperwork and count stock items
  • An understanding of health and safety regulations
  • Honest, reliable, hard working with a “can do attitude”.
  • A willingness to work on a flexible basis.

Performance indicators

  • Low customer complaint rate / high customer approval rating
  • Fulfilment Centre processing in accordance with agreed targets and SLA’s.
  • Low incidences of “not right first time”.
  • Low incidence of health and safety failures.

Benefits

  • 28 days holiday inc public holidays,
  • 8am-4:30pm with 1 hrs breaks - 37.5hrs pwk
  • Free parking
  • Monthly staff lunch laid on
  • Paid for Christmas/summer party
  • Quarterly personal development reviews
  • Potential for future promotion in fast growing company
  • Modern fulfilment centre
  • Friendly hardworking atmosphere