Human Resource Officer/Manager
The Human Resource Officer is responsible for providing support in the various human resource functions, which include recruitment, training and development, performance monitoring, disciplinary and employee counselling. The post holder will be the first point of contact for human resource related enquires from staff and managers within the organisation.
Key duties & responsibilities
Coordinate staff recruitment and selection process in order to ensure a timely, cost effective and comprehensive procedure is used to recruit staff.
- Prepare, develop, implement and maintain procedures and policies on staff recruitment compliant with the relevant legislation and best practice.
- Provide advice and assistance to managers on staff recruitment.
- Prepare notices and advertisements for vacant staff positions.
- Schedule, organise and administer interviews.
- Participate in applicant interviews.
- Conduct reference checks on successful applicants.
- Inform unsuccessful applicants.
- Conduct exit interviews.
- Monthly/quarterly/yearly reporting of company and department staff turnover levels and associated costs.
Training and Development
Coordinate staff training and development processes and procedures, in order to ensure that the company maximises the value add potential of its staff, whilst meeting their personal development needs where practical.
- Prepare, develop, implement and maintain procedures and policies on staff training and development.
- Ensure that accurate job descriptions are in place and provide advice and assistance for managers in writing job descriptions.
- Provide advice and assistance for managers when conducting staff Performance and Development Reviews.
- Identify training and development opportunities, organise staff training sessions, workshops and activities.
- Process employee requests for outside training while complying with policies and procedures.
- Provide basic counselling to staff that have performance related obstacles.
- Provide staff orientations/inductions for new employees and coordinate/administer new employee review procedure.
- Identify and access government/NGO funding for training where possible.
Monitor staff performance and attendance activities.
- Prepare, develop, implement and maintain procedures and policies on staff absence.
- Assist line managers in conducting Return to work interviews.
- Investigate and understand causes for staff absences, provide advice and recommendations to managers on disciplinary options where required.
- Monitor scheduled absences such as holidays or travel and coordinate actions to ensure the staff absence has been adequately covered off to ensure continuity of
- Monthly/quarterly/yearly reporting of company and department absence levels and associated costs.
Ensure that the company is compliant with relevant legislation and best practice in matters relating to human resources. Assist in the preparation, development, implementation and maintenance of procedures and policies relating to;
- Health & safety
- Equality, diversity & discrimination
- Maternity & paternity
- Training & development
General Human Resource related administration
Perform other HR related duties as required, including but not limited to;
- Maintaining up-to-date personnel records for all staff.
- Liaise with Payroll to ensure that information is accurate and timely.
- Maintain and develop personal knowledge in the field of HR and related subjects.
Required qualifications, knowledge, experience & skills
- Foundation Level Certificate in Human Resource Practice CIPD Level 3 or higher (or equivalent) and studying towards Intermediate Level Certificate in Human Resource Management CIPD Level 5 (or equivalent)
- GCSE (Or equivalent) Math’s & English – Grade C or above
- Computer literate with intermediate level MS Word & Excel
- Effective verbal and listening communications skills.
- Effective written communications skills including the ability to prepare reports, proposals, policies and procedures.
- Effective public relations and public speaking skills.
- Interviewing skills.
- Time management and organisational skills.
- Intermediate Level Certificate in Human Resource Management CIPD Level 5 (or equivalent)
- Experience of working in a Human Resource function within a similar sized organisation.